Introduction to Driver Management & Dispatch

Easily manage your in-house drivers, streamline assignments, and boost delivery efficiency. Scale with your own fleet or tap into Burq’s network for extra support—ensuring fast, reliable, and cost-effective deliveries. Let’s get started!

What is Driver Management?

Driver Management allows you take to control of your fleet and scale delivery operations on your terms. Here’s why it’s a game-changer for your business:

Hybrid Delivery Flexibility
Use your own drivers or tap into Burq’s network when demand spikes. Scale effortlessly without increasing overhead.

Total Driver Control
Manage driver schedules, vehicles, payments, and performance—all from one place. You’re in the driver’s seat.

Empower Your Team
The Burq Driver App gives your drivers the tools they need to deliver faster and more efficiently—photos, signatures, routes, and updates all in one app.


What is Dispatch?

Dispatch makes it easy to plan, assign, and optimize your orders—all in real time. Here’s how it transforms your delivery operations:

Fast, Intuitive Dispatching
Create optimized routes in minutes and assign to in-house or third-party drivers—all from one smart dashboard.

Real-Time Flexibility
Reassign drivers, make on-the-fly changes, and adapt to new delivery windows without slowing down.

AI-Powered Route Optimization
Plan the most efficient routes in one click or go with Burq AI suggested routes. All to save time, cut fuel costs, and boost on-time deliveries.

Full Visibility and Control
Track every route, driver, and delivery with live ETAs and delivery statuses directly from the Dispatch dashboard.

Deliver Smarter, Faster
Merchants using Dispatch reduce fuel costs by 15%, improve on-time delivery by 22%, and plan routes 30% faster.

How-to Guide

Setting up In-house Drivers

Dispatch Dashboard for route planning & assignment